Customer Testimonials

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Google Jun 2, 2026

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Google May 27, 2026

We are from Louisiana and were traveling to Sarasota for our embryo transfer as part of our IVF journey. On our way back home, our car broke down, and the closest dealership was Maus. I was honestly hesitant at first because of some of the reviews I had seen, but our experience could not have been more different. We arrived after the service department had already closed, but one of the salesmen was incredibly kind and empathetic. He walked us through exactly what we needed to do with the after hours service drop box and let us know what to ... Read More

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Google May 26, 2026

Excellent customer service. I highly recommend

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Google May 23, 2026

Great service and very informative about services

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DealerRater May 23, 2026

The location itself was very clean and well organized. Frank Gomez, salesman was amazing. He was very knowledgeable about the cars and very helpful with meetings our needs and requirements. I would definitely recommend him to anyone looking to buy a new or used vehicle

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DealerRater May 21, 2026

Everything went pretty well. It took a little longer than expected. Everyone was very nice and helpful. It was a lot of waiting around. But very happy with the results of buying the new 2026 Nissan Marano and trading in my 2019 Nissan Rouge. I would buy and trade from you again.

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Google May 21, 2026

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DealerRater May 21, 2026

Brian did an excellent job of looking after me and selling me my new Kicks!

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DealerRater May 17, 2026

Sean was amazing, from our first conversation he understood what I wanted and he delivered. He also went out of his way to drive the new car to our house so my wife could sign the paperwork. A true professional in every way. I will definitely refer anyone I know to him and I will be getting my next car from him as well.

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DealerRater May 11, 2026

Man I called ahead inquired about the car of choice, I was told it would be sitting out front awaiting when I tell you once we entered the parking Sean was there to greet us with professionalism, kindness, excellent personality and then we got straight to business he was great at bargaining didn't make me feel pressured called a few times after cash purchase just to see how we were and if anything was needed. For this I would definitely recommend. Maus Nissan was great doing business and Sean made it worth my while. Thanks Maus Family!!!

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Google May 9, 2026

The only place to buy a car.

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DealerRater May 9, 2026

Frank was very helpful And patient with me through the whole process. I would recommend to anyone I know to ask for Frank when looking to purchase a new vehicle. He was prepared and was very helpful in working with me on the vehicle I was interested in purchasing. Thank you again Frank.

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Google May 9, 2026

Great customer service from the minute I pulled into the service bay! Jermey my adviser was great listened to my concerns, addressed my needs. Want great service from start to finish I highly recommend them!

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Google May 9, 2026

Bought my 2025 frontier last July as I approach 1 year still love the truck like day one. The sales staff and service staff have all been great this year. Service has answered questions and addressed the one minor issue I had quickly. Normal service apps have been smooth. Thank you Maus Nissan!

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DealerRater May 6, 2026

It was a great experience was great. Everyone was very accommodating. The salesman Rob Martin was awesomely

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Google May 4, 2026

We had a wonderful experience this past Saturday with David. We originally came in just for an oil change and decided to take a walk outside to pass the time. While we were out there, we stopped to look at a Murano, and David walked up and started a conversation with us. He was not pushy at all, which immediately made us feel comfortable. He offered us the keys so we could check out the inside, and before we knew it, he was explaining all the new upgrades and features and what they do. Next thing I knew, we were ... Read More

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DealerRater May 2, 2026

Very pleased Frank and Sean helped make the deal most affordable great reliable car great

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DealerRater May 1, 2026

Everyone I dealt with was very helpful and answered all of my questions and concerns. I had previously brought my Rogue in for service, but ended up getting a new vehicle instead, which I love. The staff never spoke to me in a condescending tone, they were all professional and polite. I would definitely recommend this dealership.

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Google Apr 30, 2026

Joe miciacciolo was great during the sales process spent time with us showing the features of the car ,we really appreciate his effort

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Google Apr 30, 2026

Great service

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DealerRater Apr 27, 2026

Great service but Daniel put a solution on the driver door rocker panel that faded the matte black finish, not sure why he I did that just before I left. Otherwise, the experience was great.

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Google Apr 25, 2026

While the staff was friendly, my overall experience was frustrating due to poor communication and unmet expectations. I felt pressured into purchasing a car that I was unable to see in person, as it was located at another dealership. I was assured I would receive photos and a video the same day and that the car would be delivered the next day, certified and in good condition. Unfortunately, that was not the case. Communication was extremely limited, and I was given the runaround for several days with no clear updates. The video I eventually received—two days later—was short ... Read More

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Google Apr 22, 2026

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Google Apr 21, 2026

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DealerRater Apr 20, 2026

It was a pleasant experience. Brian was very knowledgeable in the questions that I asked him.

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Google Apr 20, 2026

It’s been a good experience owning a car purchased here . Everyone is friendly and Jeremy in service helped me out. I love the Maus care. Lauren did a great job explaining the features.

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Google Apr 19, 2026

David was awesome and very patient and knowledgeable! This was my third car with Maus Nissan.

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Google Apr 18, 2026

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Google Apr 14, 2026

My husband David bought a truck. They worked the deal he needed. No one was pushy,let him take his time. And the free oil changes are a big money saver.

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Google Apr 12, 2026

David Shaver in Sales was excellent! He went out of his way to make sure I got the car I wanted. Go see him and let him fix you up!

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Google Apr 11, 2026

Professional, good communications, dealership CLEAN, waiting area nice with coffee and snacks. Service Rep. Jessica Fabio very good knowledgeable, answered all questions showed pics on computer of maintenance areas.

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Google Apr 10, 2026

Tiffany was wonderful to work with! She was engaging, accommodating, professional, and worked with my schedule to get me into Maus for my factory recall. Sebastian was great upon arrival. He was efficient and knowledgeable and set up the shuttle service to go home. The two men Jace and Lucas were so nice taking me home and back to pick up my car. They were polite, drove safe and were very pleasant. From start to finish this was a 5-star customer service experience!

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Google Apr 7, 2026

My experience with Rob Martin was very pleasant. He attended to my needs and was very informative. The staff are very friendly and accommodating. They made sure I was comfortable and taken care of. The atmosphere is family oriented and the place was very clean. I would recommend anyone to visit and check it out! Thank you Maus Nissan of Brooksville!

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Google Apr 6, 2026

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Google Apr 5, 2026

My salesman, Jace was not pushy and very professional. I had mentioned that I had a doctor’s appt at a certain time and they got me in and out in a matter of an hour. I was so appreciative. Because of the time constraint they weren’t able to fill my tank so the salesman, Sean, offered to ride with me to the gas station and said that he would walk back to the dealership. Of course I didn’t do that, but Jace did email me after the sale reminding me that they owed me the filled tank. ... Read More

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DealerRater Apr 5, 2026

Daniel was our sales professional, and he was wonderful. He answered every question we had. He took us to the SUV we were looking for. We picked out the one we were interested and then I saw the Dark Armor Rogue and wanted to see that one too. It was perfect! Exactly what I didn't know I wanted until I saw it. Daniel explained the differences between the two Rogues we were looking at. We decided the Dark Armor was everything we wanted in a vehicle. After filling out all the paperwork and receiving our welcome auto package. Daniel ... Read More

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Google Apr 4, 2026

Sean is great salesman

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Google Apr 4, 2026

We had an awesome experience purchasing our car @ Maus Nissan in Brooksville, Fl. Our sales rep Brian was fantastic & answered all our questions & lead us through the process of buying our first new car with ease. He was pleasant & very efficient & explained all the features of the car & even drove to another dealership late @ night to pick up our dream car. We are very happy with the car & the Maus overall customer service which was excellent!

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Google Apr 3, 2026

I had a really good experience at Maus Nissan and want to give Daniel the recognition he deserves. He went above and beyond from start to finish, and even followed up after to make sure everything was good on my end.He was professional but still easy to talk to and relatable, which made the whole process feel smooth instead of stressful.Overall,very satisfied customer,and we will definitely be returning to work with him in the future.

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Google Mar 29, 2026

Jace the sales rep and Jesse the sales Manager are the best. They definitely worked hard to get us out the door with a new to us vehicle. They definitely went above and beyond. And had a smile on there face the whole time. Jace is the guy to go to. Big thanks!!!!

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Google Mar 26, 2026

Good experience except for camera very blurry the dealship looked at an identical car and realized it was blurry also. It could be hazardous backing up do to the blurred picture

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Google Mar 25, 2026

Went in for a transmission repair, Bam Bam was super courteous and very fair with us. Would most certainly recommend!

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Google Mar 24, 2026

I just purchased a Nissan, I am really enjoying my new set of wheels. If you need a great salesman come and see Sean. He is the greatest.

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Google Mar 22, 2026

David shaker was awesome!!! Very professional and friendly and amazing with our kids!! He kept us posted with everything that was going on and tried to make sure we got the best deal possible for our money! And a big shout out to Noah in finance for helping us to get the best payments possible! So happy to be a part of the maus family

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Google Mar 20, 2026

The service was excellent! There is a reason this is my 6th Nissan! Everyone was so helpful & this is a very friendly & professional business! I have had a very good experience with all my Nissan vehicles & the employees! If you choose this company you will be happy !!

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Google Mar 20, 2026

Worked with Jace in sales!! Best dude ever. Thanks for making everything easy

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Google Mar 19, 2026

Chris Cross is the MAN! He has helped my entire family refresh our cars and find not only the right fit for our lives but the BEST FIT FOR OUR WALLETS! After sitting with Chris I was able to understand my options clearly and easily. Not being a big car guy this was huge for me and my family! See ya in a few more years!

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Google Mar 18, 2026

Just recently we had the chance to visit Moss Nissan of Brooksville’s service department….our 2023 had a recall and they were very welcoming to help us out….we dealt with Sebastian and he was amazing and made us feel secure in what was done….we also got to meet Johnathon as he drove us home and back to our car…very pleasant! The dealership is immaculate and all personal very pleasant!

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Google Mar 18, 2026

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Google Mar 15, 2026

David salesperson was absolutely amazing. Lauren in finances was also awesome. Everyone at Maus was just wonderful. It was an excellent experience. I will definitely recommend any family and friends to come to Maus Nissan.

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Google Mar 15, 2026

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Google Mar 11, 2026

Go see Joey for your next ride!

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DealerRater Mar 11, 2026

We were giving up in getting a new vehicle. Jesse called i actually answered he was kind and swore they were different. I went in unsure and on edge. Daniel was beyond amazing and treated us like family. They created a great experience! I highly recommended to everyone. On the phone Jesse said not all dealerships are the same and they proved that!

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Google Mar 11, 2026

Convenient car buying experience, pleasant employee interaction--Grace was professional and reassuring. John was effective and efficient. Service stations were very clean during my visit.

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Google Mar 6, 2026

JESSE IS THE MAN!!!!I put an online interest late the night before in a pre owned Honda accord hybrid that they have. I had very specific questions and concerns. Jesse called me, text me, sent me a personalized video introducing himself and walk around of the vehicle. I’m in sales myself and preaching world class customer service. It was refreshing there are still sales professionals that CARE In the industry. If you are in the market for a vehicle JESSE is your guy. Thanks for everything!

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Google Mar 4, 2026

Tiffany was amazing. She helped me through a really stressful auto repair and handled everything. She handled the insurance adjuster, my rental car dop off and everything! I could not have done this without her. She is fantastic. I will always take my Pathfinder here for any repairs or services.

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DealerRater Mar 1, 2026

Everyone worked as a team to get a deal done for me and my other half. The customer service was very professional and Sean is the man. Second time customer and Sean’s always had our backs and worked something great for us to leave with. Travis was awesome.

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Google Feb 26, 2026

I had a great experience in sales

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Google Feb 26, 2026

My seller David was great at explaining everything about the new car. He went back several times to make my payment within a affordable range. He has answered all my questions after the sale as well. Excellent job, thank you.

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DealerRater Feb 26, 2026

Jessica Fabio in Service is so much fun to work with. Definitely makes coming into service an enjoyable time! Best Nissan dealership in the nation.

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Google Feb 25, 2026

Go see David Shaver here!! Great guy and will take care of you!!

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Google Feb 25, 2026

Quick service, friendly staff, best shop for alignments I’ve found. Went in for an alignment for my 2024 F-150 after a local shop couldn’t figure it out after 2 attempts. I went to Nissan because I asked Southern 4X4 and Auto who they subbed their alignments out too, and they referred me to Jeremy at Nissan. Jeremy was very knowledgable about alignments and super friendly. They did a fantastic on my custom alignment got it down to the exact degree spec I requested and fixed the drivability issues I was having with it prior. Other shops will charge you extra ... Read More

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Google Feb 18, 2026

Has an amazing and easy experience with Criss Cross! Thank you! love my new Kick!

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Google Feb 17, 2026

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Google Feb 14, 2026

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Google Feb 13, 2026

I had a great experience purchasing my Nissan Titan from this dealership. There was absolutely no pressure at any point, they gave me all the time I needed to look at different vehicles and make the right decision. The financing process was a breeze and was completed in just minutes. I also want to give a special shout-out to Frank Gomez for jumping in to help us purchase our truck when Sean was busy with another customer. That kind of teamwork really stood out and made the experience even better. Everyone was friendly, professional, and worked together seamlessly. The service ... Read More

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Google Feb 9, 2026

From original purchase to picking up my new 2025 Rogue SL, this dealership has performed quite well (above expectations). My first service was a week ago; and it went flawlessly.

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Google Feb 2, 2026

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DealerRater Feb 1, 2026

Maus overall is an ok dealership. Drove an hour away solely because of low priced advertised vehicle. Sales person unprepared, & wasn’t aware of advertised price, then continually gave wrong answers & set expectations that dealership couldn’t, or didn’t honor. Trade in value was good, but then offset by mandatory add-on package. Didn’t realize until 3days later they never returned our drivers license to us. After 4 phone calls to them I finally get confirmation he had our drivers license. I would’ve thought we would’ve received a phone call from them stating this the next ... Read More

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Google Jan 30, 2026

Mauscare is the best

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Google Jan 29, 2026

Great initial experience with the sell rep i worked with Tim went the extra mile that's for sure! The same goes for Jesse as a sales manager he does a great job working with customers, and even the Finance individual i had the privilege to work with making the process quick and easy. Coupled eith good variety for both used and new vehicles. Now for reasoning behind the 3 star review... the Finance personnel i spoke woth regarding updates for registration which I understand may not be in the realm of which you control, but being sparky or rude in ... Read More

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Google Jan 28, 2026

Great sales team at MAUS Nissan Brooksville, Fl. They make dreams happen.

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Google Jan 24, 2026

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Google Jan 23, 2026

We are working on it. Love the car!

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DealerRater Jan 23, 2026

I had a great experience at Maus Nissan purchasing my 2026 Nissan Rogue. From start to finish, the process was smooth, professional, and refreshingly stress-free. The staff was knowledgeable, patient, and took the time to answer all my questions without any pressure. They walked me through the features of the Rogue in detail and made sure I was comfortable with every step of the purchase. The dealership itself was clean, well-organized, and welcoming, which made the whole experience even better. I absolutely love my 2026 Rogue—it drives beautifully and has all the features I was looking for. If you’re in ... Read More

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Google Jan 22, 2026

I just bought my car thru TIM TYSON. I highly recommend you go see TIM, he’s very knowledgeable about all the CARS, SUV's on the lot!! Let TIM sell you your DREAM CAR,SUV.. Thanks Tim for your service and patience Today. Got home and no owners manual, not good considering I’m not up to date on technology..

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Google Jan 22, 2026

Jessica Fabio is an amazing person she explains everything n goes above n beyond to help

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Google Jan 19, 2026

Second time here for service so far all good. Service advisors and team very nice . Waiting area nice new bathrooms great and they have snacks …

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Google Jan 18, 2026

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Google Jan 17, 2026

Very new Car Dealership. Good facility and good service. Normal dealership higher prices than small mechanic shops.

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DealerRater Jan 16, 2026

They were friendly and answered all my questions. Great experience all around with this Nissan Dealership

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Google Jan 15, 2026

I came for an oil change. The service staff was courteous and considerate of my time

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Google Jan 13, 2026

Katie in Service and Sean in sales are absolutely great! ALL of the staff actually! We drive from another town that has a Nissan dealership...just because they truly care about their customers!

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Google Jan 9, 2026

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Google Jan 9, 2026

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Google Jan 8, 2026

David was awesome and so was Gianny and Rabecca. Great experience

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Google Jan 7, 2026

Awesome car buying experience!! Worked with me even though I didnt have the best credit. My sales person (David) and the sales manger (Sean) didn’t give up like other dealerships and got me the truck I wanted!! And their Mauscare… yes it adds to the price of the vehicle but if you look at what u get with the oil changes and tire rotations…. The Customer wins!! Go get urself a Nissan Frontier!!

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Google Jan 5, 2026

We get a Frontier with then in 2022. They are really friendly and helpful. We get PMs regularly there and they always help us out. Highly recommended.

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DealerRater Jan 3, 2026

As someone who has purchased a lot of vehicles over the years, Maus Nissan of Brooksville I can confidently say is the worst dealership I have ever dealt with bar none. In 2023 I went to this dealership and purchased a 2022 Chevrolet Camaro 2LT. What drew me to this vehicle was the competitive price listed online, so a couple of friends and I went to go see it. I brought my trade and sat down with a sales person. After I test drove the car I told him I wanted to move forward. After letting someone else demo the car in ... Read More

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Google Jan 2, 2026

We bought our car a few days ago from another dealership and brought it here to have it checked out as well as establish a service relationship as it is much closer to our home. From the time we walked in the door, all of the staff was really friendly and welcoming. Thank you Bam Bam for taking great care of us so quickly. We will definitely be back!

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Google Jan 2, 2026

Very clean and so polite. I went her to pick up my daughter after a routine service.

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Google Dec 30, 2025

Alex was very helpful a couple of years ago buying a vehicle, and I've been returning for the regular free oil changes/tire rotations since! Thanks guys.

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DealerRater Dec 30, 2025

Jason is a very good salesman turned 1 sale into to 2. He is very personable.

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Google Dec 28, 2025

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Google Dec 28, 2025

Great people very nice attitude

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Google Dec 26, 2025

We were shopping for a Murano today and went to a total of 4 car dealers and we are very happy our last stop was this dealership. Joey the salesman was very friendly, knowledgeable and down to earth with us. The car itself was clean and just what I was looking for with all the options. They were willing to negotiate. A pleasant experience and I would highly recommend Joey and the team!

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Google Dec 26, 2025

Everything about my experience was awesome. Jace and Sean were both attentive and helped me find my perfect car

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Google Dec 26, 2025

Brian was amazing thank you so much Maus Nissan !!!

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Google Dec 26, 2025

Joe and Gianny were very nice and attentive when coming to get the car serviced. They have were kind and very considerate.

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Google Dec 26, 2025

Gianny and Joe are one of the best with amazing customer service and always being super friendly !


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